We are based in Surat. Gujarat- India

kaayaluxe.com is an online fashion store catering to women’s fashion categories like apparels, accessories and more.

Yes, we do ship internationally. We’ll be happy to deliver your orders if your pin code is serviceable with our courier partner.

Yes, we do customize products on request. You can email us your requirements at info@kaayaluxe.com

Please be rest assured that all your personal and transactional information is secured with us. For more information, please refer to our Privacy policy page.

Each product page includes a standard size chart to help you choose the right fit before placing an order. Please note that all measurements are provided in inches (in), not centimeters (cm), so ensure you take your measurements accordingly.

Many of our pieces come in free size, allowing you to tailor them as needed for a perfect fit and an elegant look.

We at Kaayaluxe, celebrate women in all shapes and sizes. Hence, there is a range of sizes available from XS to XXL in our diverse collection. So be rest assured, there’s an Kaayaluxe apparel created for every woman.

You can send us an email at info@kaayaluxe.com or call us on our customer care number:

whats app only(24x7)
+91-6352315190, +91 9909579982,
+49 1794163345, +49 179 4165256

Step 1:👉 Click on the product you wish to purchase.

Step 2:👉 Choose your size from the drop-down list and select the quantity you want.

Step 3:👉 Click on “Add to Cart”.

Step 4:👉 A slide-in window will appear on the right side showing your order total and a “Checkout” button.

Step 5:👉 Click on “Checkout” to proceed with payment & delivery details.

You can apply your discount promo code on the Shipping page, located in the tab on the right-hand side. This page will appear after you’ve entered your customer information. Please refer to the image below for guidance on how to apply the promo code.

Step 1:👉 You’ll receive a confirmation email from kaayaluxe.com once your order is placed successfully.

Step 2:👉 Your order is processed and dispatched from our warehouse. We’ll keep you updated at every stage.

Step 3:👉 The item is securely packed and handed over to our trusted delivery partners.

Step 4:👉 Your package is shipped to your delivery address.

Step 5:👉 You’ll receive a tracking ID to check the status of your order on our courier partner’s website.

Step 6:👉 Use the tracking ID to track your shipment until it safely reaches you.

We accept all major credit and debit cards. In addition, you can make payments using the following options:

• Net Banking
• UPI
• Paytm
• Google Pay
• PhonePe
• Payment Gateway (for secure online transactions)

To give you a safe, private, and secure shopping experience, all credit card, debit card, and net banking transactions on Kaayaluxe.com are processed through a secure encrypted connection, ensuring your payment details remain confidential at all times.

We do not collect or store any of your card details on our platform. If you notice any unauthorized activity on your card, please report it to your bank immediately so they can take the necessary action to secure your account.

We do offer free shipping within INDIA

We do offer free shipping within INDIA

Your Order will be delivered to your doorstep within 15 Working Days.

Each order is shipped only to a single address. However, if you wish to ship products to a different address, You may do so by placing multiple orders.

No, Shipping charges are non-refundable in case of Cancellations.

Tax is levied on the sale of any commodity, which here represents goods and service tax (GST). This tax is collected and deposited by Kaayaluxe.Com to the relevant government authorities. All Products are inclusive of Tax.

Tax is levied on the sale of any commodity, which here represents goods and service tax (GST). This tax is collected and deposited by kaayaluxe.Com to the relevant government authorities. All Products are inclusive of Tax.

For all online orders, our delivery service providers will make three attempts to deliver before the product will be retired to our warehouse.In Case of Cash on delivery order the delivery service provider normally calls before making a delivery attemo. If a customer is not present when our delivery service provider attempts to deliver the order, three more attempts are made automatically and after that product is returned to our warehouse.

We offer 7 days returns /exchange policy from the date of delivery. We are not offer reverse pick up services. (customer need to send product on my address.)

We offer 7 days returns /exchange policy from the date of delivery. We are not offer reverse pick up services. (customer need to send product on my address.)

Sorry but the order can’t be canceled once placed.

We are sorry to hear that you wish to cancel your order. Simply write to us at info@kaayaluxe.com regarding your concern with your order number and we will look into your case.

After the order has been shipped it becomes rather difficult for us to cancel it. We would request you to tell us as early as possible about possible cancellations.

Sorry but Kaayaluxe does not offer any refund policies.